Our Process
At Ascend Therapy and Consulting, we recognize the importance of making a thoughtful and intentional decision when selecting a consultant for your organization. Choosing the right partner impacts your people, your mission, and your long-term outcomes.
To ensure transparency – and to confirm that our services align with your needs – we follow a clear, collaborative, and structured process.
Step 1: Preparedness Assessment
Before we begin, we want to ensure you are ready.
During this step, you provide us with foundational information about your organization and your requested project. This may include your goals, timelines, current challenges, leadership structure, and available resources.
We use this information to:
- Determine the level of support required
- Assess organizational readiness for change
- Identify potential barriers to implementation
- Ensure alignment between your goals and our expertise
This step allows us to confidently determine whether we are the right fit – and ensures that we can provide you with the highest quality support possible.
Step 2: Consultation
If readiness is established, we move into a more in-depth conversation.
During the Consultation, we:
- Clarify your vision and desired outcomes
- Explore current systems, culture, and challenges
- Identify key stakeholders
- Discuss potential strategies and approaches
This collaborative discussion ensures that we fully understand your organization’s needs and that you clearly understand how we can support you. Our goal is to create a shared understanding before any formal agreements are made.
Step 3: Contracting and Scope of Work
Once goals and expectations are clearly defined, we formalize our partnership.
This includes:
- Developing a detailed Scope of Work
- Establishing measurable objectives
- Confirming timelines and deliverables
- Outlining roles and responsibilities
- Finalizing fees and payment structure
Transparency and clarity are central to this step. You will know exactly what to expect – and when to expect it.
Step 4: Execution
With agreements in place, we begin implementation.
Depending on the project and approach, this may include:
- Organizational assessments
- Strategic planning facilitation
- Staff training and professional development
- Policy and systems review
- Coaching and leadership support
Throughout this stage, we prioritize collaboration, communication, and adaptability. We provide consistent updates and remain responsive to evolving organizational needs.
Step 5: Sustained Impact Support
Sustainable change does not end with implementation.
In this final phase, we:
- Monitor progress toward established goals
- Evaluate outcomes and effectiveness
- Provide follow-up support or adjustments as needed
- Offer consultation to reinforce long-term success
Our focus is not just on completing a project – but on helping your organization ascend with clarity, confidence, and sustainability.